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General Inquiry

17 articles

How do you rate ingredients and products?

We cross-reference ingredient information with lists of prohibited ingredients from government and non-profit health and environmental groups. Due to the lack of formal government regulations, most of these lists are guidelines only, but they are backed by scientific studies with abstracts that are...

Where do you get your information?

We get our information from manufacturers, product packages, and their websites. We do our best to ensure accuracy, but can’t be guaranteed due to human errors and printing mistakes. You can view our Terms of Service for more information.

Why don't you list the percentages of the chemicals?

Simply because that information is considered a trade secret by manufacturers. The ingredient information we can obtain is from packages, and they are not required to list percentage.

Why do I see many "Dirty" ingredients?

We rate BHA / BHT, PEGs, petrochemicals, parabens, phthalates, formaldehyde-releasing agents, siloxanes, sulfates, fragrance/parfum, and non-biodegradable ingredients 8 - 10 Dirty. We believe that those chemicals do not belong in the products we use on a daily basis, no matter how high or how lo...

Why are some natural/organic brands rated "not clean" on your app?

That's something you should ask them. We don't look at brand names, we only take the ingredients and match them with our sources to give you opinions based on all studies from governments, scientific communities, and non-profit groups. The word "Natural" lacks clear legal definitions. The word "O...

Where can I read user testimonials?

To learn more about user testimonials and recommendations, please refer to this webpage:

Why is the app not available in different languages?

We apologize for any inconvenience as our app is currently only available in English. We understand that this may be a limitation for some of our users and we are actively working on expanding our language offerings in the near future. We appreciate your understanding and patience as we continuously...

Account deletion feature in iOS

If you are using an iPhone, we have a feature called Delete Account which allows you to delete your account on your own. To use this feature, please follow these steps:Go to the Profile tab, as shown in the screenshot: Then tap on Settings in the top right corner. Scroll to the bottom and there is a...

Where can I see the list of Think Dirty verified brands?

To learn more about the Think Dirty verified brands, please refer to this webpage:

How do I get the Android version?

You can find us in the Google Play store! Click here or simply search Think Dirty on your device. Happy scanning!

Does your app has a web version?

Currently, we don't have it but if you want to know more about the clean products and our beauty boxes, please visit

Where can I submit feedback regarding any new feature in the app?

To submit feedback regarding any feature, please submit it on this platform:

I have a press inquiry, where can I reach out?

For press inquiries, please contact: [email protected]

Something is wrong in the app, what can I do?

You can let us know by emailing [email protected] or by reporting a problem in-app. You can report a problem:1. Go to the Profile tab, by tapping on the option present in the bottom right corner of the screen.2. Then tap on Settings present at the top right corner of the screen3. Tap on th...

I love what you're doing, how can I give feedback? Better yet how can I get involved?

Write to us with feedback and suggestions at [email protected]

How can I join the Think Dirty team?

We are thrilled to learn that you want to join our team! For job inquiries, please email [email protected] the following documents: 1. Cover Letter 2. Resume3. Linkedin Profile To learn more about the career opportunities and job postings, please visit this webpage:

Where can I suggest resources for the Consumer Resources webpage?

To publish resources related to consumers' well-being, please email us at [email protected]