Monthly Rebillable Subscriptions can be cancelled at any time in your Customer Portal email beneath the “Manage Subscriptions” heading. To get this link, check your order confirmation email titled "Your recurring order purchase confirmation from Think Dirty Clean Beautique" (More information). If you’ve already been billed for this month’s box, your cancellation will take effect in the next billing cycle.
The upcoming recurring payment email notification also has a link to help you manage your subscription.
Your cancellation will occur in the next billing cycle if you’ve already been billed for this month’s box.
Cancellation requests must be received before the recurring payment date. For example, if your subscription recurs on the 1st of every month, the request must be received on the 30th or 31st. Cancellation requests received after the recurring date will take effect on the next billing cycle.
3, 6 or 12-Month Rebillable Subscriptions can only be cancelled within the first month by request. Your request will be approved on a case-by-case basis. Partial refunds will be approved on a case-by-case basis. If you cancel within the first month of your subscription, you will be charged for that one (1) box at $129. However, you can opt out of auto-renewal at any time. You can also opt out of auto-renewal within the final month of your subscription. The upcoming recurring payment email notification also has a link to help you manage your subscription.
Cancellation requests must be received before the recurring payment date. For example, if your subscription recurs on the 1st of every month, the request must be received on the 30th or 31st. Cancellation requests received after the recurring date will take effect on the next billing cycle.
3, 6, or 12-Month Rebillable Subscriptions can ONLY be cancelled within the first month, but we can opt you out of auto-renewal at any time. You can also opt yourself out of auto-renewal within the final month of your subscription.