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Beauty box

16 articles

How can I order a beauty box?

To order a beauty box, please visit cleanbeautique.com

Do you ship Internationally?

Yes! Simply proceed to your cart for checkout and you'll be given the option of your shipping location.

Are the items in the beauty box rated?

Yes, we are partnered with brands that are rated clean (0-3) and the others are manually vetted. This means that the products in the beauty box are safe and healthy for you!

What is your cancellation policy for beauty box?

Monthly Rebillable Subscriptions can be canceled at any time in your Customer Portal email beneath the “Subscriptions” heading. (More information) If you’ve already been billed for this month’s box, your cancellation will take effect in the next billing cycle.3, 6, or 12-Month Rebillable Subscriptio...

Can I send beauty box as a gift?

To send a beauty box as a gift to your loved ones, please make sure you click on the checkbox saying Is it a gift before adding the product to the cart. You can also add details like To and From. There is also an option to add a message too! After adding all the details, you can add the beauty box t...

How to update the donation options while purchasing beauty box?

Please follow these steps to update the donation options:Click on the Update button present inside the You Shop We Give dialog box.Then you can select or search for the cause for which you want to make your donation.

Why was I charged in USD?

All the purchases on our website are completed in USD. When the user selects checkout, before asking for all the details, the website always shows the final prices in USD.

How much is the shipping cost?

Shipping cost is determined once the user fills out the contact information on the checkout screen.

What is a roulette box?

Clean Beauty Roulette Box is filled with a selection of clean beauty goodies – a minimum of $100+ worth of beauty + wellness products including makeup, skincare, and more! From the same clean beauty brands you love, there will be random versions of this box so each box will have a few variations of ...

How do I arrange a return?

Please contact our Customer Service team at [email protected] to discuss your return.We will need to know your order number and the issues you have encountered. Upon receipt of these details, we will review your case and provide you with the next steps.If your item needs to be returned, pl...

Will Roulette Boxes be different each box I order?

Roulette box items are not guaranteed to be different. There are chances some items might overlap or same. If you are ordering more than one Roulette Box, we will do our best to mix up the product variety.

How do I report a fault with my product?

Please accept our apologies if you believe there is a fault with your item, we take all complaints regarding the quality of our products seriously and we will need to investigate the reported fault in more detail.In order to do this, we ask that you contact us at [email protected]. Please ...

What should I do if my item is damaged?

Although we take care to prevent any damage to your goods during transit it is possible that problems may arise. Please accept our apologies if you have received a damaged item.We ask that you do not refuse delivery, instead accept the goods and contact us immediately. Refusal may result in a delay ...

What should I do if I receive an incorrect item or an item has been replaced?

In some cases, we do run out of an item. These items will be replaced by one of equal value. Any items that are out of stock will be noted in the product listing as soon as possible. In rare cases, the item will be out of stock after your order is placed. In this case, we will notify you via email p...

Will you refund my postage costs to return an item?

We will not refund postage costs to return items that are unwanted or no longer required. These costs will need to be covered by you, again we recommend using a delivery service that insures you of the value of the goods.We will refund postage costs for damaged items on a case-by-case basis. We will...

Where can I complaint regarding a beauty box?

If you are not satisfied with the way in which we have handled the return or replacement of any item, we want to hear about this. Our aim is to resolve the matter for you and ask that you please contact our customer service representatives at [email protected].