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What should I do if my item is damaged?

Although we take care to prevent any damage to your goods during transit it is possible that problems may arise. Please accept our apologies if you have received a damaged item.

We ask that you do not refuse delivery, instead accept the goods and contact us immediately. Refusal may result in a delay in the parcel being returned.

You can contact us at [email protected]. Please attach any pictures you have of the damage to the message. A member of our team will review the details and offer the best resolution to resolve your query.