If you're having trouble accessing Premium features, it could be because your account is locked. This often happens when our system detects multiple accounts associated with your information, and we cannot determine which account is linked to your Premium subscription. If you're having trouble acces...
If you can't recall which account is linked to your Premium subscription, follow these steps: Search Your Email: Check your email accounts for any subscription confirmation or payment receipts from us. This might help you identify the correct account. Attempt Logins: Try logging into any accounts ...
To request a refund for your subscription, please follow the steps provided on this webpage: https://support.google.com/googleplay/answer/2479637#apps Please do not hesitate to reach out to us at [email protected] if you have any other questions or concerns.
To cancel your subscription, please refer to these instructions: On your Android phone or tablet, open the Google Play Store. Check if you’re signed in to the correct Google Account. Tap Menu Subscriptions. Select the subscription that you want to cancel. Tap Cancel Subscription. Follow the inst...
To request a refund for your subscription, please follow the steps provided by Apple as they handle all subscription payments: Go to reportaproblem.apple.com. Sign in with your Apple ID and password. If you see the "Report" or "Report a Problem" button next to the item that you would like to reque...
To cancel your subscription, please follow these simple steps: Open the Settings app. Tap your name. Tap Subscriptions. On this page, the subscriptions will show up under Active and Inactive. Tap on "Think Dirty" and this screen should show up:Tap “Cancel Subscription”.
The free version of our app provides users with access to all search and scanning capabilities for a limited number of products. You can also create and manage product lists, and view ingredient information and ratings for a number of products that you scan or search. All of these functionalities ar...
We're so excited to share some of our recently launched new features in our premium app. These features are tailored to help you find the perfect products that fit your specific needs. Our premium paid app option offers a variety of specialized features to enhance your shopping experience. These incl...
Here are a few things to keep in mind about free trials: The developer sets the length of the trial. A prompt during the sign-up process will let you know how long the trial will be. Once the trial is over, the App Store will automatically charge your Apple ID's default payment method. Going forward...
This is how the free trial works in the Google Play Store: If you accept a trial offer, you'll get an email when your trial is about to end. At the end of your trial period, the first billing period will begin and you will automatically get charged the amount in your subscription terms. To avoid cha...
To manage subscriptions, please follow these steps: Go to the “Profile” tab present in the bottom right corner of the app. Now tap on “Settings” present in the top right corner of the profile screen. Tap on “Manage Subscriptions”.It will provide you the option to Upgrade or Downgrade the subscriptio...
To manage subscriptions in the App Store, please follow these steps: Tap on the App Store app on your phone Tap the My Account button or your picture at the top right, then tap Subscriptions. You may need to sign in with your Apple ID. Choose a subscription, then do any of the following: Change or c...
If you're an active premium user and the premium features are showing up locked. Then please follow these steps to restore the subscription:Tap on any locked premium feature on the app. For exampleIt will direct the user to the paywall screen. Now tap on "Restore" present in the top-right corner.It ...
To get access to all the premium features. We offer 3 premium subscription plans: Monthly -> This plan offers a 1-week trial period and then it charges $3.99 CAD per month once the trial period ends. 6-Months -> This plan offers a 1-week trial period and then it charges $20.99 CAD after every 6 mo...
For iPhone users: If you cancel during a free trial period, you might lose access to the subscription immediately.If you don’t see Cancel, the subscription is already canceled and won't renew.Additionally, if a subscription is canceled it will usually have some wording that says "Expires on" but if ...
