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Think Dirty Support
How can we help you today?
Subscription & Billing
How do I request a refund in the Google Play Store?, How do I cancel the subscription in Google Play Store?, How do I request a refund in the App Store?, How do I cancel subscriptions in the App St...
13 articles
Terms of Services and Privacy Policy
Where I can see your Terms of Service and Privacy Policy?
1 article
Product Submission
How can I speed up the time from when I submit a product to when it is put into the app?, How long does it take to process my submissions?, How do I add products without a barcode?, How to add prod...
4 articles
Product Screen and Ratings
Is there a way to sort products by rating?, Why does this product have two different ratings?, What is a user submitted product?, Why some product ratings have lock on it?, How to add ingredients t...
10 articles
Scan and Search
Why doesn't my camera work for the Think Dirty barcode scanner?, The product I scanned got a dirty rating, I want to buy the recommended cleaner option but I don't know where., I scanned the Revlon...
6 articles
History Screen
Can I delete products from History Screen in the app?, How can I find the products I scanned or submitted or viewed?
2 articles
User Profile
How do I sign up?
8 articles
Lists
How do I create a list?, How can I remove a product from My Bathroom Shelf or any other list?, How to add products in "My Bathroom Shelf" or any other list?, How to add expiry date to the products ...
10 articles
Beauty box
How can I order a beauty box?, Do you ship Internationally?, Are the items in the beauty box rated?, What is your cancellation policy for beauty box?, Can I send beauty box as a gift?, How to upda...
16 articles
General Inquiry
How do you rate ingredients and products?, Where do you get your information?, Why don't you list the percentages of the chemicals?, Why do I see many "Dirty" ingredients?, Why are some natural/org...
17 articles
For Brand Partners
I’m an influencer, how can I partner with you?, How can I submit my company's products to list in your database?, Where can I submit brand partner inquiries?, How can I join marketing campaigns?, I...
6 articles
